Terms & Conditions

Last Updated: August 2026

Welcome to Online Cyber Cafe, a digital service platform operated through CCMApp.in and working with Infotech Kannada (www.infotechkannada.in).

By accessing or using the Online Cyber Cafe application, you agree to these Terms & Conditions.


1. About Online Cyber Cafe

Online Cyber Cafe is a privately operated digital assistance platform that helps users access and request various online and document-related services.

Services may include assistance for PAN Card services, Voter ID services, Udyam Registration, document services, certificates, reprints, corrections, application assistance, and other digital services available through the platform.

Disclaimer: Online Cyber Cafe is an independent private service platform and is not a government department, government authority, or government-owned application.


2. Relationship with Infotech Kannada

Online Cyber Cafe operates through CCMApp.in and works with Infotech Kannada for digital services, technology, training, and related activities.

Information about Infotech Kannada may be available at www.infotechkannada.in.


3. Use of Services

Users must provide accurate and complete information when submitting a service request.

Users are responsible for ensuring that all information and documents provided through the application are genuine, valid, and belong to the person for whom the service is requested.


4. Service Processing

Submitting a request through Online Cyber Cafe does not guarantee approval, issuance, or completion of any government or third-party service.

Final approval, verification, processing time, and issuance of documents are determined by the concerned government department, authority, institution, or third-party service provider.

Processing times may vary depending on verification, government portals, technical systems, holidays, and other circumstances beyond our control.


5. User Responsibilities

Users agree:

  • To provide truthful and accurate information.
  • To submit genuine documents.
  • To use the application only for lawful purposes.
  • Not to impersonate another person.
  • Not to submit fraudulent or misleading information.
  • Not to misuse the application or its services.
  • Not to attempt unauthorized access to the application or its systems.

6. Fees and Payments

Certain services may require payment of applicable service charges.

Where applicable, the service charge and other applicable fees will be communicated before or during the service process.

Government fees, third-party charges, and Online Cyber Cafe service charges may be separate.

Refunds, where applicable, will be handled according to the applicable service-specific refund policy and applicable law.


7. Third-Party and Government Services

Some services may depend on government portals, banks, institutions, payment providers, or other third-party platforms.

Online Cyber Cafe does not control these external platforms and cannot guarantee their availability, processing time, approval decisions, or uninterrupted operation.


8. Personal Information and Documents

We may require certain information or documents to provide requested services.

Information provided by users will be handled in accordance with our Privacy Policy and applicable laws.

Users should provide only the information and documents necessary for the requested service.


9. Application Availability

We make reasonable efforts to keep the application available and functional. However, uninterrupted availability cannot be guaranteed.

The application may occasionally be unavailable because of maintenance, technical issues, network problems, updates, third-party service interruptions, or other circumstances beyond our reasonable control.


10. Intellectual Property

The Online Cyber Cafe application, its branding, content, graphics, software, and other materials are protected by applicable intellectual property laws.

Users may not copy, reproduce, modify, distribute, reverse engineer, or commercially exploit any part of the application without appropriate authorization.


11. Limitation of Liability

Online Cyber Cafe provides digital assistance and facilitation services.

We do not guarantee approval or issuance of any government document, card, certificate, registration, license, or other third-party service.

To the extent permitted by applicable law, we are not responsible for delays, rejection of applications, incorrect information supplied by users, government decisions, third-party service failures, technical problems, or circumstances beyond our reasonable control.


12. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version may be made available through the application or our associated website.


13. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute arising in connection with these Terms shall be subject to the jurisdiction of the appropriate courts in India.


14. Contact Us

Online Cyber Cafe

Powered through CCMApp.in

Working with Infotech Kannada

Website: www.ccmapp.in

For service-related questions, users may contact us through the support/contact details provided within the application.

By using the Online Cyber Cafe application, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.